Terms & Conditions

General Notes on Taking the Test

Once you apply, we cannot change the exam date, examinee, or refund your fee.
Entry is allowed only after registration.
Also, you must bring a valid photo ID to sit for the exam.
✅ Accepted IDs(Must be a valid photo ID issued in Bangladesh)
- National ID Card (NID)
- Student ID
- Passport
- Driver’s License
*Original ID only. Photocopies not accepted. No refund if disqualified due to ID issues.
Devices: Turn off all electronic devices (phones, PCs, etc.) during the exam.
Smoking: Only allowed in designated areas. Follow all proctor instructions.
No food or drinks allowed in the test room.
Bring a wristwatch as there will be no clock in the exam room.
🚫 Strictly Prohibited Actions:
Violation may result in disqualification and your exam will not be scored.
1. Recording (photo/video/audio) or copying test content
2. Writing outside allowed spaces
3. Removing or sharing test materials
4. Publishing any test content (online or offline)
5. Getting help from others:
  - Using unauthorized materials
  - Sending a substitute test taker
  - Talking or receiving help
  - Any dishonest behavior
6. Overstaying allotted time:
  - Answering before or after official time
7. Acts of sabotage or disruption

Responses to Violations

If you engage in any prohibited acts or if there's doubt about your answer authenticity, the following may apply:
- Verbal warning or dismissal from the test center
- Inspection of personal belongings
- Your answers may not be scored
- Disqualification from the test
- Cancellation of test results
Proctors may move around to monitor behavior and ensure fairness.

Important Notice on Test Cancellations

We may cancel or postpone the test in the event of uncontrollable circumstances such as:

Natural disasters
Public disturbances or strikes
Outbreaks of disease
Transport or blackout issues
Network or communication failures

If the exam is postponed, it will be rescheduled on the next public test date. Only the test fee will be carried forward.

※ We are not liable for personal losses, travel costs, or inconvenience caused by cancellation/postponement.

Refund Procedure

A refund request will be considered valid only if it is made through the jptbd.com website and from the email or phone number used during registration, within 3 days of payment.

Refunds will be processed via the same mobile financial service used during payment, within 7 to 10 working days of approval by JPT Bangladesh Customer Service. You will receive confirmation via email.

Requirements for a Valid Return

Valid proof of payment (e.g., order number or invoice)
A valid reason that meets our return acceptance criteria

Return Not Applicable In These Cases

Refund requests made after 3 days of payment
Fraudulent or duplicate subscriptions
Missing or invalid serial numbers
Issues caused by test taker or exam center faults
Payments cannot be cancelled once confirmed

Refund Request Conditions

Refunds are only available if requested within 3 working days of payment. The refund will be issued via the customer's bKash or mobile wallet. Online gateway transaction fees will be deducted.

If you face any inconvenience, please contact our customer support team.

Home

Test Date In Bangladesh

Exam Registration Pre-screening System